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When will I receive my cash on delivery payments?
When will I receive my cash on delivery payments?

How do you receive cash on delivery payments with our couriers (Correos, Correos Express)?

Outvio Support avatar
Written by Outvio Support
Updated over 2 years ago

The payments of your cash on delivery orders made with Correos Express are paid once a month around the 10th of the following month in which they were paid by Correos Express, as long as Correos Express sends us all the corresponding invoices in order to pay the payments. correctly.

If you have processed cash on delivery orders with Correos, the payments for those orders are paid directly to your bank account by Correos.

In both cases, you must fill in the bank account details in the Billing data section.

IMPORTANT:

If you update your bank details, please bear in mind that Cash on Delivery payments will be made to the latest account you have added. If the payments do not match, please be sure to check all bank accounts you have previously added to your Outvio account.

Keep in mind that Outvio pays all the payments received by the courier up to one day before the bank transfer. It takes for Correos Express between 5 to 10 working days to make the transfer after the shipment is delivered. As for those cash on delivery orders that are sent at the end of the month, it is possible that they will not be paid until the following month, since by the 5th, Correos Express may not have paid yet to us.

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