If you have an existing contract with Itella, you can easily integrate it into your Outvio account and start shipping right away.
First, go to Settings > My couriers and choose Smartpost from the list of couriers.
When you first open the integration, you are asked to enter your account details to connect the contract.
To activate your contract, you will need your API Key from Itella.
The API Key can be generated in the Self-Service portal on the Itella website:
In case the API key does not work or you are unable to find it, contact your account manager with Itella.
Once you have successfully enabled the contract, click on Shipping Methods on the left-hand menu:
Here, you can select all the shipping methods you wish to use with Itella.
☝️ TIP: You can upload and ship with your own rates with Spring. We recommend this to compare prices with couriers and see the rate for shipping.
See instructions for uploading the rates HERE
Next, click on Smartpost settings.
If you wish to print the Order ID instead of OTN as a shipment reference, toggle this setting on.
Courier Alias becomes useful when you have several contracts with the same courier.
The following section is dedicated to linking your warehouses to the courier.
Select Assigned Warehouses and pick the warehouses you intend to use for shipping with Itella.
In the Surcharges section, the following options can be applied to all shipping methods:
Rate calculation
Cash on delivery (not yet available)
Insurance
Remote zone
Weight surcharge
Dimensions surcharge
Export duties
Fuel surcharge
These surcharges depend on your courier and you can add them based on your agreed terms with the courier. That way Outvio will apply most of them for rate calculation so that the system can decide which courier is the cheapest option for you.
❗️Things to note:
For 100% accuracy, you need to upload your shipping rates in the Shipping methods section
It is your responsibility to add the surcharges correctly, as well as update them if necessary if they change over time.
Fill out only those surcharges that apply to your contract.
Once you have gone through all of the above settings, you are ready to start shipping with Smartpost!
In case you have several contracts with the same courier, click on Add Contract in the top right corner.
